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Privacy Policy

Your Information

The R&R Club Ltd. respects your rights to privacy and takes it very seriously. This Privacy Policy sets out how any information given is used and protected by The R&R Club Ltd.

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What type of information do we collect?

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, date of birth, contact details, email, password, communications); sensitive health and medical information; images (with consent); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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We use the information you have given us to fulfil the services offered by The R&R Club Ltd. The R&R Club Ltd. does not sell your details or personal information to any third parties. Your information may only be shared with third parties to comply with our legal or regulatory obligations and in the case of medical emergencies.

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Securing your Information​

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The R&R Club Ltd. website uses security and safeguard measures to protect users’ information. One such measure is our use of secure server software (SSL), to ensure that your credit card will be protected against fraudulent use while on our site.

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We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorised access, disclosure, and alteration. While we are dedicated to securing our systems and services, you are responsible for securing and maintaining the privacy of your password(s) and account/profile registration information and verifying that the personal data we maintain about you is accurate and current.

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All information collected is stored securely using either Wix or Square.

Click on the following links to consult Square’s Privacy Policy and Terms of Service

 

How do we collect information?

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do we collect personal information?

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We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do you store, use, share and disclose your site visitors' personal information?

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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If you choose to register or log into our services using a social media account, we may have access to certain information about you.

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​We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

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How we communicate with our site visitors?

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, whats app, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at hello@thernrclub.co.uk

 

How do you use cookies and other tracking tools?

 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

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Privacy Policy Updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Contact us

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@thernrclub.co.uk

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